From interactive engagements to destination shopping, major retailers are doubling down on brick-and-mortar post pandemic. The world is reopening. After more than a year of people trying to avoid crowds and maintain social distancing, retailers are betting that...
There are many opportunistic windows that opened during the pandemic that restaurants are not dismissing as a phase. One of those windows was off-premise dining. Off-premise dining, otherwise known as off-premise ordering, refers to the preparation of food for...
As facts and behaviors change, so too should your approaches to meet the needs of the customer. Not long ago, software was sold in a box. Literally. If you wanted to use Microsoft Word or Adobe Photoshop on your computer, you would drive to a store, pay for the...
Imagine your top VIP customer. Imagine you know everything about her: what she likes, what she doesn’t like, what her favorite color is, what flavors she loves (and which she hates). Now take all of that information, bundle it up, and make the perfect product and...
There continues to be a disconnect between the digital and physical operations of most businesses. The pandemic has accelerated the adoption of technology that brings these worlds and datasets closer together, but there is still a large divide for many organizations....
Why this holiday season will shatter traditional shopping trends The holidays are right around the corner and the shopping season has already begun. It’s no surprise that this year will look a bit different than past years when it comes to what consumers are looking...
How the pandemic’s impact is shaping the current mobile landscape We’ve been living in a mobile world for quite some time and suffice it to say that the pandemic has further cemented mobile as the center of people’s lives. While mobile adoption has risen...
