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How to Build a Digital Commerce Flywheel

How to Build a Digital Commerce Flywheel

by Matthew Russo | Mar 12, 2021 | Friday Findings, Industry Trends

There continues to be a disconnect between the digital and physical operations of most businesses. The pandemic has accelerated the adoption of technology that brings these worlds and datasets closer together, but there is still a large divide for many organizations....
Online Grocery Soars as Customer Satisfaction Falls

Online Grocery Soars as Customer Satisfaction Falls

by Matthew Russo | Mar 5, 2021 | Friday Findings

The growth of online food ordering is nothing short of staggering. In March 2020, consumers shifted the ways they shopped overnight – and there has been no looking back. According to eMarketer, online grocery sales are expected to exceed $100 billion for the...
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